Clearing your browser cache helps fix loading issues, outdated content, and website display
problems.
Google Chrome
1. Open Google Chrome
2. Click the three dots (n) in the top-right corner
3. Select Settings
4. Click Privacy and security
5. Select Clear browsing data
6. Choose Time range: All time
7. Tick Cached images and files
8. Click Clear data
9. Close and reopen Chrome
Microsoft Edge
1. Open Microsoft Edge
2. Click the three dots (n) in the top-right corner
3. Select Settings
4. Click Privacy, search, and services
5. Under Clear browsing data, click Choose what to clear
6. Select Time range: All time
7. Tick Cached images and files
8. Click Clear now
9. Close and reopen Edge
Quick Shortcut (Chrome & Edge)
Windows: Ctrl + Shift + Delete
Mac: Cmd + Shift + Delete
IT Service Desk – End User Guide
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article